Many were no longer purchasing from us and of those that were, the frequency and volume had significantly decreased. There was also a major problem with declining sales from existing customers. Question: Can you tell me about a time when you increased sales?Īnswer: In my role at ABC Pty Ltd I was hired to drive sales by actively reaching new customers. What was the outcome? What were the improvements or benefits? How did the situation end?Īn example of a STAR response in an interview works like this: Result: Describe what resulted from your actions. What did you do? What steps did you take to complete the task? What was the allocation of resources and/or people involved?
What were your tasks, duties or responsibilities? What needed to be done? What obstacles had to be overcome?Īction: Describe the action you took to address the situation. Briefly outline the situation and your role. Situation: Give an example of a work situation you were involved in with a positive outcome. It tells them how you approached the task and the results of your actions. It works!įollowing the STAR technique enables you to give employers a clear, concise and informative response which outlines a situation and the part you played. Applied correctly the STAR method can significantly improve your job search. In the HR Interview for a new job, using the STAR model method is one of the most effective ways of getting your message across to potential employers whether in your resume or at interview.
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